Privacy, Payment & Return Policy

We are committed to full transparency — read our policies and know your rights and guarantees with us.

• We respect your privacy and are committed to protecting your personal data to the highest standards.

• We collect only the data necessary to provide our services: name, email address, and phone number.

• We will not share your data with any third party without your explicit consent, except as required by law.

• We use SSL encryption protocols and advanced security systems to ensure the safety of your information.

• You may at any time request deletion or modification of your data by contacting us directly.

• We accept all major electronic payment methods listed below — credit cards, digital wallets, or bank transfers.

• All payment transactions are secured via SSL encryption and processed by licensed service providers.

• A 50% deposit of the total project value is required upon agreement; the remaining balance is due upon delivery.

• For large projects (over SAR 10,000), a custom payment schedule can be arranged.

• All listed prices include 15% VAT in accordance with Saudi regulations.

• We guarantee your satisfaction — if you are not satisfied after two free revisions, we'll re-examine the project with you from the start.

• If the project is cancelled before development begins: 100% of the deposit is refunded.

• If the project is cancelled after design but before technical development: 50% of the deposit is refunded.

• After final delivery and client approval: no refunds are accepted.

• All store projects include a free 30-day technical warranty after launch covering any coding errors.

• Refund requests must be submitted in writing via email or WhatsApp within 7 days of delivery.

Questions about our policies?

Contact us directly on WhatsApp and we'll reply within an hour.